SUPERIOR COURT OF CALIFORNIA, CONTRA COSTA COUNTY ALTERNATIVE DISPUTE RESOLUTIONS PROGRAM OFFICE We value your comments -- Thanks for taking 5 minutes to complete this survey! Please email this form to: adrweb@contracosta.courts.ca.gov , fax (925) 957-5689 or mail: ADR Program, P.O. BOX 911, Martinez, CA 94553 JUDICIAL ARBITRATION SURVEY Case Name: ______________________________________________ 1. Please tell us your relationship to this case. Plaintiff (person filing lawsuit) Defendant (person being sued) Counsel for Plaintiff Counsel for Defendant 2. Please check the box next to the best answer for each question. Case No.: _________________ Other __________________ (Please specify ­ e.g.: claims rep) a. Was the arbitrator fair? (not biased for or against anyone) b. Were you able to explain your position fully? c. Do you think the arbitrator understood the important issues? d. Did judicial arbitration lower the cost of resolving this case? e. Did arbitration reduce the time needed to resolve this case? f. Do you feel a different ADR process would have been more effective? If yes, check all that apply: YES YES YES YES YES YES NO NO NO NO NO NO mediation, neutral case evaluation, or settlement mentor conference 3. Was the referral to arbitration Too early About right Too late 4. If the arbitrator's award was rejected and a trial de novo requested: a. How did the arbitrator's award compare with the final resolution of this matter? Same Similar Somewhat Similar No Relationship b. Was the arbitrator's award helpful to the final resolution of this matter? Very Helpful Helpful Not Helpful 5 How many times have you used judicial arbitration? 0 1-5 6-10 more than 10 times 6. How would you rate this arbitration experience? Excellent Good Fair Poor 7. How did this experience compare to other disputes where you did not use arbitration? Much better Better About the same Worse Doesn't apply 8. Would you use arbitration again or recommend it to others? Yes No Do you have comments or suggestions? ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ADR-406 Rev. 8/1/16 American LegalNet, Inc. www.FormsWorkFlow.com