SUPERIOR COURT OF CALIFORNIA, CONTRA COSTA COUNTY ALTERNATIVE DISPUTE RESOLUTIONS PROGRAM OFFICE We value your comments — Thanks for taking 5 minutes to complete this survey! Please return this form to: ADR Programs, P.O. Box 911, Martinez, CA 94553 Fax: (925) 957-5689 COURT SETTLEMENT MENTOR PROGRAM SURVEY Case Name: ______________________________________________ Case No.: ________________ 1. Please tell us your relationship to this case. Defendant (person being sued) Plaintiff (person filing lawsuit) Counsel for Plaintiff Counsel for Defendant Other _________________ (Please specify – e.g.: claims rep) 2. Did your settlement mentor conference take place: Morning of trial Pre-issue conference Other 3. Please check the box next to the best answer for each question. a. Was this case resolved in the settlement mentor conference? YES NO b. If no, did the mentor help you to reach an agreement later? YES NO d. Did the mentor make recommendations about the value of your case, or how you should settle your case? YES NO e. Was the settlement mentor process fair? (not biased for or against anyone) YES NO f. Were you able to explain your position fully? YES NO g. Do you think the mentor understood the important issues? YES NO h. Did the mentor help lower the cost of resolving this case? YES NO i. YES NO c. IF AGREEMENT REACHED LATER, what process did you use? Settlement Mentor conference continued past 1 day Mediation Did mentor reduce the time needed to resolve this case? 3. How would you rate this settlement mentor program experience? Excellent Good Fair Poor 4. Was the referral to the settlement mentor program Too early About right Too late 5. If you reached an agreement, how would you rate the agreement? Excellent Good Fair Poor 6. How many times have you used the settlement mentor program? 0 1-5 6-10 more than 10 times 7. How did this experience compare to other disputes where you did not use this program? Much better Better About the same Worse Doesn’t apply 8. Would you want to use the settlement mentor program again or recommend it to others? Yes No Do you have comments or suggestions? ___________________________________________________________________________________ ___________________________________________________________________________________ American LegalNet, Inc. www.FormsWorkflow.com