SUPERIOR COURT OF CALIFORNIA, CONTRA COSTA COUNTY ALTERNATIVE DISPUTE RESOLUTIONS PROGRAM OFFICE We value your comments — Thanks for taking 5 minutes to complete this survey! Please return this form to: ADR Programs, P.O. Box 911, Martinez, CA 94553 Fax: (925) 957-5689 NEUTRAL CASE EVALUATION SURVEY Case Name: ______________________________________________ Case No.: ________________ 1. Please tell us your relationship to this case.  Plaintiff (person filing lawsuit)  Defendant (person being sued)  Counsel for Plaintiff  Counsel for Defendant  Other _________________ (Please specify – e.g.: claims rep) 2. Please check the box next to the best answer for each question.  YES  NO b. Were you able to explain your case fully?  YES  NO c.  YES  NO d. Did neutral evaluation lower the cost of resolving this case?  YES  NO e. Did neutral evaluation reduce the time needed to resolve this case?  YES  NO f. Did neutral evaluator suggest ways to resolve this case?  YES  NO a. Did neutral evaluation give you a new perspective on your case? If yes, did you use the information to resolve  some or  all issues? If no, do you plan to: continue the case in court? request another ADR process? Do you think the evaluator understood the important issues?  YES  NO g. Was the neutral evaluator fair? 3. How would you rate this evaluation experience?  Excellent  Good  Fair 4. Was the referral to neutral case evaluation:  Too early  About right  Poor  Too late 5. How would you rate the evaluation of your case?  Excellent  Good  Fair  Poor 6. Have you used neutral evaluation before?  Yes  No How frequently? ______ 7. Would you use neutral evaluation again or recommend it to others?  Yes  No 8. How did this experience compare to other disputes where you did not use neutral evaluation?  Much better  Better  About the same  Worse  Doesn’t apply Do you have comments or suggestions? ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ADR Revised 9/10/07 American LegalNet, Inc. www.FormsWorkflow.com